Ticket Attendant

General 3

• How to Interact with Filters and Stats
• How to Interact with Grids
• How to Set a Default Page

Inventory 16

• How to Broadcast and Unbroadcast Tickets
• How to Personalize the Events and Listings Pages
• How to View Sold Inventory
• How to Change Price
• How to Make Multiple Changes to a Listing at Once

View all 16

Purchase Orders 6

• How PurchaseNow Works
• Introduction to the Purchases List
• How to Create a PO
• How to Troubleshoot POs Not Appearing in PurchaseNow
• How to Troubleshoot POs with Missing Info

View all 6

Invoices 5

• How Undelivered Orders Works
• Introduction to the Undelivered Orders Grid
• How to Upload Proof of Transfer
• How to Deliver Orders via non-TA URLs
• How to Generate Airbills

Reports 2

• List of Available Reports
• How to Save and Rerun Reports

Accounts 2

• How to Update Passwords
• How to Create Accounts Manually

Team Ticket Downloader 5

• How the TTD Works
• Introduction to the TTD
• How to Submit a Print Job
• How to Edit Ticket Details by Job
• How to Troubleshoot Tickets that did not Attach

Ticket Sucker 2

• How to Submit a Parse Job from Ticket Sucker
• How to Submit an Attach Job from Ticket Sucker

My Profile 1

• How to Change Where You Receive Automated Emails

General Support Policies 4

• Support Staff and Hours
• Support Staff Best Practices
• Communication and Abuse Policy
• PO Request Policy

Onboarding Policies 1

• PurchaseNow Setup Policy

Listing Policies 8

• Speculation Policy
• Broadcast Policy
• Resale Restricted Tickets Policy
• LMS Policy
• Local Pick Up, Walk In at Venue, Will Call Policy

View all 8

Fulfillment Policies 13

• Substitute Tickets Policy
• Last Minute/Same Day Sales Policy
• Account Information Policy
• In-Hand Date Policy
• Denied Entry Policy

View all 13

Payment Policies 1

• Payment Policy