Purchase Orders

Materials related to the Purchase Order pages in Terminal: PurchaseNow and Create PO

How PurchaseNow Works
PurchaseNow automatically gathers PO information from one of two sources: TicketMaster API Client EmailParser accounts The vast majority of purc...
Tue, 15 Aug, 2023 at 12:56 PM
Introduction to the Purchases List
When you open PurchaseNow you will see order details for all tickets in your inventory that have been automatically parsed.  Some important fields on th...
Mon, 27 Mar, 2023 at 1:37 PM
How to Create a PO
You can manually create a Purchase Order directly in Terminal from the Create PO page. From the Create PO page, enter event details and click Search. ...
Tue, 16 Jul, 2024 at 3:22 PM
How to Troubleshoot POs Not Appearing in PurchaseNow
You may occasionally notice that Purchase Orders are not parsing into PurchaseNow. This is often due to an issue with your Ticketmaster or EmailParser accou...
Tue, 13 Jun, 2023 at 4:48 PM
How to Troubleshoot POs with Missing Info
You can take action directly in PurchaseNow to resolve Missing Info statuses. To determine what is needed, simply hover over the “Missing Info” status. The ...
Mon, 27 Mar, 2023 at 12:51 PM
How to Troubleshoot POs that Need Mapping
POs with a Needs Mapping status need to be mapped to an event within the Point of Sale (POS). This is handled from the Events to Map activity within Purchas...
Mon, 27 Mar, 2023 at 12:56 PM