General Support Policies
Ticket Attendant hours are 8:30AM-9PM CST Monday-Friday and 9AM-9PM CST Saturday and Sunday (holidays excluded). You can reach our Operations Team duri...
Tue, 20 Jun, 2023 at 2:13 PM
For matters that require urgent support (i.e. same-day event), please add the prefix “URGENT” in your subject line when writing to our team. When c...
Tue, 20 Jun, 2023 at 2:13 PM
We at Ticket Attendant pride ourselves on customer service. To ensure that we provide the highest level of service, we strive to provide a safe and happy w...
Tue, 20 Jun, 2023 at 1:59 PM
PO requests are a core function of our Operations Teams. When requesting that our Operations Team PO tickets on behalf of your company, please keep the foll...
Wed, 15 May, 2024 at 9:22 PM