Ticket Attendant

If you cannot fulfill your sale with the tickets you originally sold you must notify Ticket Attendant immediately. Ticket Attendant cannot guarantee that su...

Last Minute Sales are defined as sales within 1 hour or less of an event start time. The sales often cause issues for both Ticket Attendant and clients, fre...

Account logins must be provided when a PO is requested.  Account logins must be kept up to date.  When we encounter an invalid password, we will reach out a...

You are expected to provide all necessary information, in advance, so that we can fulfill orders by the in-hand-date.  This means we need the information b...

In the event of a Denial of Entry (DOE) claim, Ticket Attendant will approach each DOE investigation with fairness in an attempt to determine the root cause...

In the event of an order cancellation, Ticket Attendant will approach each cancellation with fairness in an attempt to determine the root cause of the cance...

Mutual cancellations refer to agreements between the exchange and the seller that an order has been canceled and that neither party should be penalized or b...

As hard tickets have become significantly less prevalent, we ask that clients handle direct shipping of hard tickets. Due to our current hybrid work mod...

We do not guarantee drop shipping for non-TA sales. Please reach out to us with an urgent request before noon the day you need tickets shipped. We will do ...

For clients holding season tickets, our Operations Team will download and attach tickets for you. We cannot accommodate printing tickets on a per event basi...